Our size allows us to hold greater quantities of stock, offer more skus, and negotiate with vendors on your behalf. We have authorised distribution contracts with 12 major supplies manufacturers. We have the largest supplies stock holding in the UK with over £120 million of product available for next day delivery across more than 12,000 skus.
We work with fewer vendors meaning we have knowledgeable sales specialists across all areas of our business, ensuring you get the expertise you need. Our vendors offer complete and compatible solutions to ensure you can offer your customers the most appropriate products.
We aim to take the cost out of the supply chain process and with our low delivery costs we ensure your business can operate efficiently and profitably.
At Westcoast we believe we stand out from the competition not only through our passion, but also by being at the forefront in developing additional tools and services. You only have to look at our PC and workstation configuration tools – SMARTbid and iCreate, or our laser etching service and the Westcoast Bus, to realise we lead the way in customer initiatives and campaigns.
As a privately owned company we are able to make quick decisions, meaning you are not delayed in responding to your own customers. We adapt quickly to new customer and vendor processes and can seamlessly integrate into your business practises.
Every Westcoast customer has a dedicated account manager within sales, customer services and credit control. All staff are situated at our UK offices and with no voicemail you are guaranteed to get through to the department you require.
We make your purchasing journey as easy as possible. 100% of our products can be purchased online, our pick rate accuracy is 99.9%, and our timed delivery options mean you can promise your customers delivery to the hour. We also pride ourselves on the fastest SLA’s in the channel!
Enthusiasm to serve our customers runs through the core of every part of our business. We put you first and go above and beyond to ensure you and your customers get the best service possible. The passion from our staff creates a cohesive culture within Westcoast meaning you get a well-rounded experience.
Thanks to the hard work and dedication of everybody at Westcoast and the support from our customers and vendors, the company is consistently ranked in the Sunday Times Top Track of the 100 Largest Privately Owned UK Companies, and is the largest privately owned business in the Thames Valley region. We are consistently winning awards across a range of areas including software, hardware, finance, sales and marketing. The continued growth of Westcoast highlights more than anything our successful business model and that we are investing in the right innovations and partnerships. So make sure you are part of that success with us!