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Technology Solutions Services

Intro

Westcoast Technology Solutions division consists of comprehensive sales, technical, financial and commercial expertise to support you in constructing and implementing transformational cloud and infrastructure solutions for your customers.

As a privately owned company we are agile in our decision making and ability to respond to customer needs. We have formed strong partnerships with the world’s strongest vendors as we employ a selective and complimentary approach which allows us to specialise in our vendors’ full range of products and services.

Pre sales technical resource

All of our sales teams are supported by our experienced pre-sales team with its specialist knowledge across all of our leading vendors. Whether its datacentre, cloud, mobility or virtualization they are a valued resource for you and your customers. On hand to provide quotes, free help and competitive SLA’s they are in our opinion the best in the channel.

Business development managers

In addition to technical support our business development managers provide a wider scope of support to include sales, fulfilment and customer service. From joint business plans to pipeline projection, bid management and vendor relationship management, our Microsoft, HPE, Aruba and Juniper business development managers work with you to help you win deals and provide you with specialist product knowledge.

Configuration services

Our skilled configuration department offers pre shipment services ranging from straight forward configurations through to complete design and testing for the most complex projects. Services we offer include imaging, networking, server soak testing, complete rack build and deploy and asset tagging. In addition, we can build and configure your order, then hold it until it’s ready to be shipped to the customer.

Tools

We have designed, created and developed a number of online tools, all of which are available for you to use to help support and grow your business. Our tools, which include iQuote and CSP Marketplace, give quick and accurate quotes and configurations at the most competitive price without the need for technical expertise.

Training and events

Gain partner status HPE knowledge credits through a range of Westcoast events. We are accredited to deliver HPE sales certification courses on behalf of HPE, in an instructor-led training environment, held at our Solutions Centre in Milton Keynes and a number of other venues across the country.

Alongside in person training days we also run interactive webinar series’ and have a wealth of pre-recorded training videos on our YouTube channel. We can also support our customers in training and holding events for end user clients.

Operational excellence

At Westcoast we are recognised for our powerful partnerships with our vendors. This means we only form partnerships with the world’s strongest vendors. Our selective approach to partnerships ensures that we know our vendors better than anybody, offering a service and knowledge unmatched throughout the industry. We pride ourselves on backing the right horse, guaranteeing that any partnership that we form is lasting and strong.

Financing your deals

With the scale to leverage competitive financing rates along with innovative and flexible market leading investment solutions for your customers, Westcoast Financial Services has a wide range of payment options aimed at providing you and your customers’ with the most convenient way of settling your bills and optimising the credit available to you.

Please contact 0118 912 6000 or visit www.westcoast.co.uk/services to find out more.

Tools and downloads

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