AI and transformation: Our top Canalys panel takeaways
Published date: 23 October 2024
In an era of rapid evolution, change is the only constant, especially in the channel. Our Chief Revenue Officer, Phil Bell, recently joined industry leaders on the panel at Canalys Forums 2024. The event focused on the future of AI, services, cultural transformation, and the opportunities and challenges facing channel partners today.
Here are Phil’s four key insights and takeaways:
The channel must evolve beyond hardware
The hardware-focused reseller model has become increasingly challenging. As margins shrink and global supply shifts, our partners need to expand their offerings beyond hardware.
The integration of software, cybersecurity and services is vital to ensure long-term profitability. Westcoast teams support partners’ evolution with a comprehensive suite of services, including ITAD (IT Asset Disposal), Lifecycle Management, and Managed Print Services. By enhancing their portfolios, partners add value for their customers and differentiate their businesses in a crowded market.