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PDI Services - Prepare

PDI Services - Prepare

Our core services include pre-delivery setup, configuration and testing as well as asset tagging. These solutions are designed to take this cost out of your business, eliminate DOA’s, and save time and manpower.

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The Westcoast in-house PDI team fully assemble, setup and test ordered products at our dedicated facility. This includes: calibration; firmware updates; testing all trays and functions of the machine; plus, any peripherals that have been added. This not only reassures customers that their purchases will be fully working when delivered, but also saves them valuable time during installation. This service is available for the A4, A3 and Large Format devices Westcoast stock, and can be expanded to include additional vendors.

In addition to fully testing the products, the Westcoast PDI team can also pre-configure printers before customer delivery. By inputting the IP address, Subnet Mask, Default Gateway and Host name (if needed) during the PDI stage, we can help to ensure a quicker installation for the engineers onsite.

Westcoast's PDI team can asset tag and label all products before they leave us, helping to remove the tedious time delays usually relating to the labelling and documenting of hardware once it arrives on site.

In addition to standard PDI, the Westcoast team can take care of bespoke customer requirements, setting up as much of the machine as possible before it arrives onsite, saving both engineer and customer downtime.

Westcoast has developed a range of services from beginning to end of the supply chain to ensure your customer experience is second to none. Westcoast has dedicated Configuration and PDI departments that can help with your every need when deploying goods to your customer site. These services are designed to take the cost out of your business, eliminate DOA’s, and save time and manpower. Most importantly you will have one bill from Westcoast. We are able to extend this service to other 3rd Party vendors we do not supply. Westcoast Services is here to help with any of your requirements, so why not talk to your account manager today or use are online electronic forms with your requirements. We look forwarding to helping you in the very near future.

Custom Configuration

We also offer a custom configuration service if you need something more bespoke. Get in touch today or fill in our online form to place your request.



Download PDF version of this page here.   For pricing please contact your Westcoast account manager.

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